We want you to shop with confidence. Because BuyAndSellItems.com is a marketplace of independent sellers, return policies may vary by item, but all sellers must adhere to our core community standards.

✅ Standard Return Window

• 3-Day Inspection Period: Buyers have 3 days from the date of delivery to inspect their item.
• If the item is "Not as Described" (e.g., wrong item, undisclosed damage), you are eligible for a full refund.

🛠 How to Request a Return

1. Contact the seller directly through your "Orders" dashboard.
2. Provide photos of the item and a brief explanation of the issue.
3. If a resolution cannot be reached between the buyer and seller, our support team will step in to mediate.

❌ Non-Returnable Items

• Items sold "As-Is" (clearly marked in the listing).
• Digital goods or services.
• Items returned in a different condition than they were received.

💸 Refund Processing

Once a return is approved and the item is received back by the seller, your refund will be processed to your original payment method within 5-7 business days.

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Our goal is a fair, honest trading environment for all community members. Thank you for shopping with us!